FAQ’s
What does a sample itinerary look like?
SAMPLE WCI ITINERARY
WCI itineraries vary a great deal from country to country and program to program. Following is a general idea of what you can expect on your “adventure of serving”. WCI has been managing thousands of participants in over a dozen countries for over 25 years, so rest assured your itinerary will be safe and workable in all respects. Get ready for the opportunity of a lifetime! Our executive director (30-year veteran) approves all itineraries and instructs all staff to make sure our clients return home “tired but super enthused”! You will receive a detailed itinerary for your specific trip!
DAY ONE
Arrival Day
For Baja teams, this may mean being picked up by our staff at Phoenix Sky Harbor International Airport (PHX); you must arrive prior to 2 pm. For Costa Rica teams, this means arriving at San Jose International Airport (SJO) anytime on arrival day. We’ll be there to pick you up after you send us your plane ticket copy. NB for special teams: you will be fully informed of special arrangements made for your special team.
DAY TWO
Your first day “in country” will usually include the following:
— Introductions: both you and WCI staff.
— Orientations to your new “home country”: e.g., local issues/ customs, a geographical “lay of the land”, local rules, and where you will be serving.
— Brief language training depending on your area of service (Med Spanish etc.).
— Lunch at a local restaurant with typical food and view.
— Afternoon, van tour of the area.
— More training for specific service areas.
— Late afternoon work “in the ‘hood” to get started.
DAY THREE
— Breakfast is usually at 8 am and you need to be ready to go to your service assignment for the day with WCI leadership. For health teams, this is a combination of house clinics, school/rehab center/women’s shelter visits etc.
— “Lunch—while you work” or local café followed by more service time.
— Late afternoon: “down time” to rest (pool time?) or go with WCI staff for local touring/shopping.
— Evening after dinner seminar or rest. Evening evaluation/sharing time.
DAYS FOUR AND FIVE
Similar plan as DAY THREE, with different evening activities (dinner out, recreational activity, etc.). For med teams, DAY FIVE is clinic day.
DAY SIX
Recreation day!! Full day of local rec time. Depending on country, this could be beach time, jungle tour, zip lining, rafting, volcano tour, waterfall tours, sunset boat tour, etc., etc., …
DAY SEVEN
Departure day.
What is the current WCI refund policy during the COVID-19 crisis?
As instructed in the Getting Ready to Go document all team participants receive, it is essential to purchase trip cancellation insurance anytime you travel with any org anywhere out of the country, including your WCI trip. Assuming you did this, contact us to receive whatever notice your trip insurer requires for you to receive coverage of your trip payments.
Due to the severe impact COVID-19 has had on WCI operations, we are unable to offer any refunds until further notice. We are offering travel credit to anyone who is forced to cancel travel plans due to the coronavirus. Travel credit must be used within 12 months of cancellation.
Please reach out to us at Info@WellChildInternational.org with any questions, and be well,
The WCI Team
Once participants have registered, WCI immediately begins spending funds on administrative expenses, reservations, and supplies. For this reason, we are unable to provide a full refund for last-minute cancellations.
How do I get trip cancellation coverage?
1. Add $75 to your WCI payment and you will receive 100% refunding of money paid to date (NOT including clearly state $85 non-refundable deposit) up to 10 days prior to departure. No explanations necessary. Simply send us your Team Coordinator an email desiring such and you will be billed’
2. Check to see if the credit card yo used offers trip cancellation coverage – many do.
3. Go to https://www.imglobal.com/img-insurance-plans. The coverage for a 7 day trip with NO explanation of qualifying question/circumstances is approximately $90.
4. GOOGLE it!!!!!!! There are dozens of options out there
Funding your trip.
How to Fund Your Trip Now!
- Most students greatly reduce their costs and, in some cases, go one more than one trip free utilizing the following funding tools or a combination of them !!
- Become a WCI Ambassador and get $100 travel credit for other volunteers you recruit. WCI provides materials and help for you to reach out to the health professions organizations at your school—it’s easy! Go to [Eduardo, insert link to Ambassador FAQ]
- Use any of several self-funding sites (Go Fund Me, Good Samaritan Missions., etc.) or write your “support letter”—we’ll help you! Contact us at Funding@WellChildInternational.org.
- We Accept credit cards
- Contact Eduardo@WellChildInternational.org to arrange a payment plan—no interest. Note final payment is due 20 days prior to trip departure.
What are Benefits of Becoming a WCI Ambassador?
WCI Ambassador Benefits:
- Fund your WCI trip with travel scholarship funding of $100 per volunteer recruited.
- Qualify for the annual WCI Ambassadors Retreat in Mexico (expenses paid from Phoenix)—no cost to you! You can qualify with 10 or more volunteers recruit.
- Receive a special recommendation from WCI for your grad school, or other, resume.
- Get sent to conferences to represent WCI and get paid $100 per day plus all your expenses.
- See social media contacts (campus clubs, etc.,) and ALL resulting volunteers are credited to you!
- Cash out your travel scholarship funds at 50% (e.g.if you have earned $1000 in travel scholarship and can’t go on the team, get $500.00 thank you gift from WCI.
Combine financial benefits of being a WCI Ambassador with your own funding (see Funding Your Trip) to pay for your trips(s)…!
Contact Michael@WellChildInternational.org for more information.
What is a “neighborhood clinic”?
On the basis of your in home screenings/surveying, you will invite those in need of medical care to a field clinic staffed by local, licensed medical professionals. At the clinic, you will rotate through stations taking turns doing the following:
- Conducting patient interviews/intake
- Observing and appropriately assisting the physician (diagnosis and treatment)
- Continuing appropriate screenings as directed by lead physician(s)
- Set up and participate in pharmacy stations
- Lead patients through a “health education” process, with bilingual assistance.
- Play with the community children!
What is “in home screenings/surveying”?
- Visit homes to assess the needs for children’s health care and health status of any pregnant women in household.
- Conduct screenings, as directed by local Ministry of Health, for hypertension, diabetes, parasites, head lice, basic eye exam protocol (five step, non instrumental), any and all other vital health issues as specified and trained.
- Evaluate living conditions making connections between lifestyle and health issues.
- Recording findings of the above information for the local Ministry of Health data base for follow-up community health study and action.
- Bring/distribute/explain educational materials to families.
- Based on your evaluation, give a “pass” to come to the neighborhood clinic” (above).
What is “governmental clinic and hospital experience”?
- WCI has functional partnerships with local Ministry of Health clinics and hospitals. WCI volunteers are used to the level of their experience to assist with vitals, screenings, etc. As may be appropriate and with patient approval, WCI volunteers may be present during surgeries and child deliveries.
What is a “Children’s Health Fair”?
- WCI has functional partnerships with local Ministry of Health clinics and hospitals. WCI volunteers are used to the level of their experience to assist with vitals, screenings, etc. As may be appropriate and with patient approval, WCI volunteers may be present during surgeries and child deliveries.
How does WCI “provide health education”?
- Truly long term change in the overall healthcare of a community only happens when health education is constant and appropriate. WCI utilizes many venues to provide health education: schools, women’s shelters, orphanages, churches, and of course in our neighborhood clinics, and in home-screenings/surveying. WCI volunteers are afforded interpreters and materials as needed for these efforts. Specific topics include, but are not limited to: parenting classes, abuse avoidance, infectious disease presentation, nutrition, breast feeding, how-to self breast exams (female volunteers only).
How and why does WCI “train neighborhood health care workers”?
- Access for women and children in vulnerable populations is limited and difficult for many reasons. One primary reason, however, is simply not being close enough, geographically, to medical care. This may be caused by living in remote and/or rural areas, or not having access to transportation to the closest urban clinic which maybe several miles away. So how does a young mother with no husband, small children and no transportation get to “urgent care” at 2 am in the morning when one of her children has a high fever or another medical urgency? If she is fortunate enough to live in a neighborhood being serviced by WCI, she may be able to call her “neighborhood healthcare worker” or go to their house which is only a block or two away. This worker is not a profession nurse but is someone approved by the Ministry of Health to administer first aid and stabilize many medical situations. These healthcare workers often do not have access to even basic equipment (sphygmomanometer, stethoscope, otoscope, glucometer, basic first aid materials, etc.), or basic CPR/first aid training—WCI provides this and more, utilizing our volunteers and soliciting basic equipment and supplies for volunteers to bring with them.
How do WCI volunteers serve women’s shelters and orphanages?
What will a volunteer do in an “immunization campaign”?
How does WCI provide “eye and dental care for children/mothers”?
What is the “Education Team Option”?
Education Major Students and faculty join our WCI staff and local elementary school partners (in country) to provide classroom assistance, tutoring, ESL, recreational projects, art/music projects, sports events, field trips, and many more opportunities to interact with, help, and encourage children in poor neighborhoods. Certificate for hours served available. Interpreters provided as needed.
What is the “Mission Team Option”?
Students and faculty who desire to have a faith-based experience of Christian ministry in underserved neighborhoods get involved in local church’s youth programming, evangelistic outreach, and special events to spread the Gospel, including house to house outreaches, light construction alongside local youth for their church (painting etc.). Our mission-trained WCI staff plan and leads the effort. Interpretation is available as needed.
What is the “Education Team Option”?
What is the “Mission Team Option”?
What is included in my trip?
What kind of shots, vaccines, and inoculations will I need?
Why travel to Mexico is safe.
WCI is aware of the Travel Warning issued by the U.S. Department of State regarding travel to Mexico. The safety of our volunteers is our number one priority. We are closely monitoring the situation; at this time we have found no reason to alter our program itineraries. Currently, all of WCI’s programming in Mexico takes place in Puerto Peñasco, Sonora, an area not included in the triangle where travel is prohibited. WCI always utilizes the Lukeville/Sonoyta travel route and border crossing as recommended by the US Department of State, whose travel warnings surround major transportation routes to the north, including Nogales, routes that WCI does not utilize.
WCI enhanced safety precautions:
- WCI only uses the crossing at the Lukeville border and limits transport to daylight hours.
- All WCI accommodations are secure, and located either in gated communities or areas that are otherwise guarded, well-lit, and safe.
- Transportation of WCI volunteers is done via ISL contracted vehicles under the direct management of WCI to ensure proper vehicle maintenance and safe, well-trained drivers.
Other noteworthy considerations:
- Thousands of people cross the border from Arizona and California to visit Puerto Peñasco every weekend without incident.
- There are over 10,000 U.S. expats living full-time in the Puerto Peñasco area, many for upwards of 15 years without incident.
- WCI, through ISL, partners with several universities who bring teams of students and faculty to this community regularly. The area has been examined by university representatives under major liability constraints who find the area safe for their students.
- The corridor/highway from the U.S. border to Puerto Peñasco is only 55 miles long and offers call boxes every five kilometers. Road patrols (known as Green Angels) make sure that travelers have all they need in terms of safety or in the event of vehicle trouble. There is also a full time road assistance program that patrols this portion of highway 24/7.
In making the decision to proceed with any program, our management team relies on the advice of a number of organizations including the U.S. Department of State, the World Health Organization, Centers for Disease Control, the Federal Aviation Administration, and the National Transportation Safety Board. If conditions exist that may hinder our ability to provide a safe program, we will alter the itinerary and redirect volunteers to safer regions or provide other alternatives.
How Can I Help Bringing Supplies?
Utilizing the resources of any health professions organization are are part of or just friends and family, try to bring: children’s and prenatal vitamins, basic house hold first aid kit stuff (bandaids, antibiotic ointment, over the counter treatments for paid, coughs etc). If you have access or want to do a cool fundraising effort, we need sphygmomanometers, stethoscopes, otoscopes, glucometers AND lots of strips!
What are house-to-house visits?
• Visit homes to assess the needs for children’s health care and health status of any pregnant women in household
• Evaluate living conditions making connections between lifestyle and health issues
• Bring/distribute/explain educational materials to families
Where is Costa Rica?
Where is Baja?
How much of my money I pay goes to MY trip expenses?
All if it. WCI is a non-profit organization. Participants often make the mistake of forgetting how much legitimate overhead it costs to make the programs available. The cost of your meals and housing is only a fraction of what it takes to make this all happen. Consider for example, how much of our office/internet/utilities expenses goes to YOUR trip? That is of course, an impossible question. Legit overhead expenses include maintaining vehicles, purchasing and maintaining clinical equipment, training in-country staff, paying contracts to doctor, technicians, in-country attorneys to maintain and form our legal associations, bilingual assistants, team leaders and their training, assistant team leaders and their training, and nurses who provide your training and provide the actual care, maintain an extensive and expensive pharmacy, Direct aid to ministries we serve (food, medicines, meds and vitamins for Moms and kids, paying for outreach to campuses (that’s how YOU heard about this!), office staff for accounting, etc., etc., etc. As soon as you pay your first $ to WCI ALL of it goes to ALL of these continuing, monthly expenses.
Making online payments
Here are some tips for making your payments through our website:
1. Use secure wifi and/or a strong connection to the internet.
2. Wait a few minutes for your payment confirmation and check your account to make sure your payment went through.
3. Make sure your card allows online transactions and that your bank will authorize the transaction.
4. Enter your card details correctly.
Our website is very secure and we never share your information.
Why is my deposit non-refundable?
Once we receive your deposit, we start using your deposit for deposits for your housing, transport, meals, etc. So essentially, those funds are no longer available to WCI to send back to you.
Is there a fee to use WCI crowd funding/personal funding system?
All crowd funding systems charge between 7 to 14 percent to cover accounting related overhead (see
https://blog.fundly.com/crowdfunding-fees/). Paypal and other processors of financial transactions
charge 3 to 4 percent, thus the fees, plus we have accounting overhead to process and report student
fund raising. WCI retains 10% for these purposes.
Ask Us If You Have Any Questions
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