FREQUENTLY ASKED QUESTIONS (FAQS)
What is the current WCI refund policy during the COVID-19 crisis?
Due to the severe impact COVID-19 has had on WCI operations, we are unable to offer any refunds until further notice. We are offering travel credit to anyone who is forced to cancel travel plans due to the coronavirus. Travel credit must be used within 12 months of cancellation.
Please reach out to us at Info@WellChildInternational.org with any questions, and be well,
The WCI Team
Once participants have registered, WCI immediately begins spending funds on administrative expenses, reservations, and supplies. For this reason, we are unable to provide a full refund for last-minute cancellations.
How do I get trip cancellation coverage?
2. Check to see if the credit card yo used offers trip cancellation coverage – many do.
3. Go to https://www.imglobal.com/img-insurance-plans. The coverage for a 7 day trip with NO explanation of qualifying question/circumstances is approximately $90.
4. GOOGLE it!!!!!!! There are dozens of options out there
Funding your trip.
- Most students greatly reduce their costs and, in some cases, go one more than one trip free utilizing the following funding tools or a combination of them !!
- Become a WCI Ambassador and get $100 travel credit for other volunteers you recruit. WCI provides materials and help for you to reach out to the health professions organizations at your school—it’s easy! Go to [Eduardo, insert link to Ambassador FAQ]
- Use any of several self-funding sites (Go Fund Me, Good Samaritan Missions., etc.) or write your “support letter”—we’ll help you! Contact us at Funding@WellChildInternational.org.
- We Accept credit cards
- Contact Eduardo@WellChildInternational.org to arrange a payment plan—no interest. Note final payment is due 20 days prior to trip departure.
What are Benefits of Becoming a WCI Ambassador?
- Fund your WCI trip with travel scholarship funding of $100 per volunteer recruited.
- Qualify for the annual WCI Ambassadors Retreat in Mexico (expenses paid from Phoenix)—no cost to you! You can qualify with 10 or more volunteers recruit.
- Receive a special recommendation from WCI for your grad school, or other, resume.
- Get sent to conferences to represent WCI and get paid $100 per day plus all your expenses.
- See social media contacts (campus clubs, etc.,) and ALL resulting volunteers are credited to you!
- Cash out your travel scholarship funds at 50% (e.g.if you have earned $1000 in travel scholarship and can’t go on the team, get $500.00 thank you gift from WCI.
Combine financial benefits of being a WCI Ambassador with your own funding (see Funding Your Trip) to pay for your trips(s)…!
Contact Michael@WellChildInternational.org for more information.
What does a sample itinerary look like?
Tentative Itinerary GCU Honors College Hike for Humanity
April 29 – May 7 Nine Days $1385 plus $85 deposit, airfare not included.
Costa Rica and Panama
This Global Health team will be serving Bribri Indigenous Communities in the Talamanca Mountains of Southeast Costa Rica and possibly a community on the Panamanian side of the Talamancas. All team members will be arriving and departing from San Jose, Costa Rica. Peaks in the area cap out at 9,000-10,000 feet elevation but communities we serve are at lower altitudes. We will be crossing the Telire River.
April 29 (Sat.): Travel Day. All participants must arrive prior to 8 pm. WCI staff will be meeting all incoming team members as they arrive and shuttling to housing. Lodging at La De Hesa Hotel, Alejuela, Costa Rica. Initial orientation to the trip logistics, cultural issues, WCI group guidelines, etc.
April 30 (Sun.): Medical Orientation and training with the Ministry of Health. After lunch departure for Puerto Viejo on the Caribbean coast. This six hour drive will include “tourist stops” along the way. Lodging in Puerto Viejo. Late arrival.
May 1 (Mon.): Orientation to indigenous culture and further medical training and preparation. Beach free time.
May 2 (Tuesday) through May 5 (Fri): Hiking and medical service to indigenous communities in the mountains. Housing is camping. WCI and Ministry of Health staff will accompany, including guides, team leader, assistant team leader, bilingual assistants and pack helpers. Arriving back at base camp/hotel housing for Friday night. The Ministry of Health will direct which communities they need us to serve closer to the trip dates. Updates will be sent to team. Food provided for two meals a day, third meal is “from your backpack”, usually a lunch break together. Final day includes a “Share with the Community” experience, a highlight for our teams!
May 6 (Sat.): Morning beach time, afternoon return to La De Hesa Hotel in Alejuela. Stops along the way.
May 7 (Sun.): Travel Day. WCI will shuttle participants to airport depending on departure times.
What is a “neighborhood clinic”?
- Conducting patient interviews/intake
- Observing and appropriately assisting the physician (diagnosis and treatment)
- Continuing appropriate screenings as directed by lead physician(s)
- Set up and participate in pharmacy stations
- Lead patients through a “health education” process, with bilingual assistance.
- Play with the community children!
What is “in home screenings/surveying”?
- Visit homes to assess the needs for children’s health care and health status of any pregnant women in household.
- Conduct screenings, as directed by local Ministry of Health, for hypertension, diabetes, parasites, head lice, basic eye exam protocol (five step, non instrumental), any and all other vital health issues as specified and trained.
- Evaluate living conditions making connections between lifestyle and health issues.
- Recording findings of the above information for the local Ministry of Health data base for follow-up community health study and action.
- Bring/distribute/explain educational materials to families.
- Based on your evaluation, give a “pass” to come to the neighborhood clinic” (above).
What is “governmental clinic and hospital experience”?
What is a “Children’s Health Fair”?
How does WCI “provide health education”?
How and why does WCI “train neighborhood health care workers”?
How do WCI volunteers serve women’s shelters and orphanages?
What will a volunteer do in an “immunization campaign”?
How does WCI provide “eye and dental care for children/mothers”?
What is the “Education Team Option”?
What is the “Mission Team Option”?
What is the “Education Team Option”?
What is the “Mission Team Option”?
What is included in my trip?
What kind of shots, vaccines, and inoculations will I need?
Why travel to Mexico is safe.
WCI enhanced safety precautions:
- WCI only uses the crossing at the Lukeville border and limits transport to daylight hours.
- All WCI accommodations are secure, and located either in gated communities or areas that are otherwise guarded, well-lit, and safe.
- Transportation of WCI volunteers is done via ISL contracted vehicles under the direct management of WCI to ensure proper vehicle maintenance and safe, well-trained drivers.
Other noteworthy considerations:
- Thousands of people cross the border from Arizona and California to visit Puerto Peñasco every weekend without incident.
- There are over 10,000 U.S. expats living full-time in the Puerto Peñasco area, many for upwards of 15 years without incident.
- WCI, through ISL, partners with several universities who bring teams of students and faculty to this community regularly. The area has been examined by university representatives under major liability constraints who find the area safe for their students.
- The corridor/highway from the U.S. border to Puerto Peñasco is only 55 miles long and offers call boxes every five kilometers. Road patrols (known as Green Angels) make sure that travelers have all they need in terms of safety or in the event of vehicle trouble. There is also a full time road assistance program that patrols this portion of highway 24/7.
In making the decision to proceed with any program, our management team relies on the advice of a number of organizations including the U.S. Department of State, the World Health Organization, Centers for Disease Control, the Federal Aviation Administration, and the National Transportation Safety Board. If conditions exist that may hinder our ability to provide a safe program, we will alter the itinerary and redirect volunteers to safer regions or provide other alternatives.
How Can I Help Bringing Supplies?
What are house-to-house visits?
• Evaluate living conditions making connections between lifestyle and health issues
• Bring/distribute/explain educational materials to families